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e Sim störnieren

  • Juni 16, 2026 8:31 AM UTC
  • 13 Antworten
  • 75 Aufrufe

Ich habe dieses Monate 96 Euro Rechnung von ihnen erhalten.ich habe Rechnung geschaut, das hat sich eine eSim auch .ich brauche nicht das .bitte stornieren Sie das .ich nicht aktiviert und akzeptiert das.ich möchte das stornieren wegen falscher  Versprechungen 

13 Antworten

Bumer
Legende
  • Juni 16, 2026 8:34 AM UTC

Zu der eSIM hast du Bestätigungen per E-Mail erhalten! Wann/Wo und wie hast du das abgeschlossen?


  • Autor
  • Besucher:in
  • Juni 16, 2026 8:41 AM UTC

I didn't give confirmation 


  • Autor
  • Besucher:in
  • Juni 16, 2026 8:42 AM UTC

I got one tariff Betrag aber i didn't give confirmation through the email 


Bumer
Legende
  • Juni 16, 2026 8:43 AM UTC

You received email confirmations regarding the eSIM! When, where, and how did you sign up for it?


  • Autor
  • Besucher:in
  • Juni 16, 2026 8:45 AM UTC

I didn't sign up 


  • Autor
  • Besucher:in
  • Juni 16, 2026 8:46 AM UTC

I geschaut in Rechnung 


Bumer
Legende
  • Juni 16, 2026 8:48 AM UTC

Please don't keep clicking *Mark as Solution*. Also, you should answer the questions asked if you want help. Thanks.


  • Autor
  • Besucher:in
  • Juni 16, 2026 9:49 AM UTC

I have one call from o2 and I got April ,email to confirmation and then all tharif got with an email in April 


Bumer
Legende
  • Juni 16, 2026 9:59 AM UTC

And why didn't you revoke the contract in April? How did you agree to the contract, via voice recording or email?


  • Autor
  • Besucher:in
  • Juni 16, 2026 10:05 AM UTC

Via voice


  • Autor
  • Besucher:in
  • Juni 16, 2026 10:07 AM UTC

By mistake I agree that time I understand my old Betrag Money will reduce .I didn't understand  that is new eSim   could you please help me to cancel that 


Bumer
Legende
  • Juni 16, 2026 10:11 AM UTC

Contest the contract in writing, as you did not consent to its conclusion via text-based communication. o2 recommends using its contact form for this purpose.

https://www.o2online.de/service/kontaktformular/


o2_Flo
  • Moderator
  • Juni 16, 2026 10:56 AM UTC

Hey ​@Tintu Jacob,
Thanks for reaching out. As Bumer suggested, you can contact us using the contact form.

We can still help shed some light on the matter: Which contracts are showing up in “My o2”?

Greetings,
Flo