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extar charges on my bank statement.

  • September 13, 2026
  • 5 Antworten
  • 20 Aufrufe
Besucher:in

For the last few months, I have seen 3 different charges from telefonica on my bank statement. Two of the charges correspond to my plans. One for os service and one for mobile phone. I have no other plans or services with O2. My O2 account only shows the two charges I'm aware of. What could this seperate charge be coming from? I have my bank statement but could not tell you what numbers correspond to my customer account 

    5 Antworten

    Bumer
    Legende
    • BumerLegende
    • September 14, 2026

    Do you still have a smartphone with o2?

    Besucher:in
    • Alex LoMar
    • Autor
    • Besucher:in
    • September 14, 2026

    I have one smart phone and 3 plans. The smart phone is charged around the 17th every month and the plans are all charged together around the 21st every month. 

    Bumer
    Legende
    • BumerLegende
    • September 14, 2026

    Compare the customer numbers in the debits. Is there one among them that you don't recognize?

    Besucher:in
    • Alex LoMar
    • Autor
    • Besucher:in
    • September 14, 2026

    None of the numbers on my bank statement correspond to my customer number. Just what I assume is an account number which is similar across all charges sort of like an IBAN GDE9700000000142462, then possibly a tracking number or confirmation number which is different on all charges. 20294528, 22837398 and 2884067 (these change with every charge) And a long number T0010001B0000061 which is on my cellular device charge and also on the mystery charge. The monthy plan charge has a T0010002B0000060. 

    Bumer
    Legende
    • BumerLegende
    • September 14, 2026

    Contact o2 via the contact form and ask what that is.

    https://www.o2online.de/service/kontaktformular/

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