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Need assistance scheduling a new technician appointment for o2 DSL activation

  • October 13, 2026
  • 1 Antwort
  • 8 Aufrufe

Dear o2 Support Team,

I am writing to request your assistance in scheduling a new technician appointment for my o2 DSL activation.

The issue with the home wiring/line (Endleitung) has already been fixed by my landlord. I tried calling the support hotlines (+49 176 888 55 222 and +49 89787979400) but unfortunately, I could not get through agent due to the automated menu system.

Could an o2 moderator please check my order and help me arrange the earliest possible technician appointment? My customer and order details are saved in my o2 profile / Mein o2 account.

Thank you very much for your support!

Best regards,

Thanh Tung Do

1 Antwort

o2_Flo
  • Moderator
  • October 13, 2026

Hey ​@Do Thanh Tung,

welcome to the o2 Community!

I'm really sorry, but we can't schedule technician appointments here. You'll need to contact our customer service team again. What's the problem? Is it a language barrier? We have an english speaking hotline:

 

Greetings,
Flo