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Muss ich wieder für meinen Router bezahlen?

  • April 11, 2020
  • 7 Antworten
  • 371 Aufrufe
A
Besucher:in

Hallo, 
Bis vor einigen Monaten war ich ein O2-Kunde mit einem myHome M flex-Plan. Ich habe 49,99 Euro + 2,99 Euro pro Monat für einen HomeBox2-Router bezahlt.
Am Ende meines Vertrags (etwa 6 Monate) musste ich den erwähnten Router zurückgeben, da er die Anforderungen an die Speicherung nicht erfüllte.

Nun möchte ich den gleichen Internetplan wieder herausnehmen. Die Frage ist, ob ich die 49,99 Euro für den Router, den ich im November zurückgegeben habe, zurückzahlen soll?

Lösung von blablup

If you move to a new address, you can order the relocation of an existing connection to a new address from o2. Only a moving fee is charged, otherwise everything remains as it was.

However, if you have cancelled your old contract and the connection has already been shut down, it is no longer possible to order a move of the connection.

If you order a new o2 DSL connection, all costs according to the price list will be charged:
One-time DSL connection price 69,99 EUR
With optional order of a rental router one-time provision costs 49,99 EUR + 9,99 EUR shipping costs + 2,99 EUR monthly rent. But you don't have to order a rental router, you can also use your own device, e.g. an AVM Fritzbox 7530. Please do not buy provider devices (also no o2 Homeboxes). 

Due to the considerable costs for the provision of DSL connections, DSL connections are not suitable for temporary short-term use. It may be advisable to use mobile radio instead, if available.

    7 Antworten

    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • April 11, 2020

    Nun möchte ich den gleichen Internetplan wieder herausnehmen.

    Was meinst du damit? Du kannst auch gern auf Englisch schreiben, wenn dir das leichter fällt.

    A
    Besucher:in
    • Arg1986
    • Autor
    • Besucher:in
    • April 11, 2020

    Nun möchte ich den gleichen Internetplan wieder herausnehmen.

    Was meinst du damit? Du kannst auch gern auf Englisch schreiben, wenn dir das leichter fällt.

    Thank you, I was using a Translator. I would like to have the same plan again (myhome M flex), because I am moving to a new house for six months, but I want to know if I have to pay for the router again.

    My other option is to buy a second-hand router, but i am not sure if will work or if it is worth to do it.

    B
    Legende
    Forum|alt.badge.img+20
    • blablupLegende
    • Legende
    • Lösung
    • April 11, 2020

    If you move to a new address, you can order the relocation of an existing connection to a new address from o2. Only a moving fee is charged, otherwise everything remains as it was.

    However, if you have cancelled your old contract and the connection has already been shut down, it is no longer possible to order a move of the connection.

    If you order a new o2 DSL connection, all costs according to the price list will be charged:
    One-time DSL connection price 69,99 EUR
    With optional order of a rental router one-time provision costs 49,99 EUR + 9,99 EUR shipping costs + 2,99 EUR monthly rent. But you don't have to order a rental router, you can also use your own device, e.g. an AVM Fritzbox 7530. Please do not buy provider devices (also no o2 Homeboxes). 

    Due to the considerable costs for the provision of DSL connections, DSL connections are not suitable for temporary short-term use. It may be advisable to use mobile radio instead, if available.

      A
      Besucher:in
      • Arg1986
      • Autor
      • Besucher:in
      • April 11, 2020

      Due to the considerable costs for the provision of DSL connections, DSL connections are not suitable for temporary short-term use. It may be advisable to use mobile radio instead, if available.

       

      Thank you very much for you complete answer!

      What are you referring to when you talk about mobile radio?

      Denner
      Legende
      Forum|alt.badge.img+40
      • Denner
      • Legende
      • April 11, 2020

      Did you know, if you move, your dsl could move with you. Than you do not have to pay the starting new contract fees.

       

      42! 07.99
      B
      Legende
      Forum|alt.badge.img+20
      • blablupLegende
      • Legende
      • April 11, 2020

      What are you referring to when you talk about mobile radio?

      Mobilfunk

      E.g. Freenet Funk unlimited. 

        A
        Besucher:in
        • Arg1986
        • Autor
        • Besucher:in
        • April 11, 2020

        Did you know, if you move, your dsl could move with you. Than you do not have to pay the starting new contract fees.

         

        Yes, I know, but I`ve quit last november because I`ve move to a place whit wlan included, and my new appartment has no internet.

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