konto problem, bankdatenänderung

Lösche deine Rufnummer. 😳

Moin,

mal das o2 Kontaktformular nutzen.

Hallo @Hina Saleem,
herzlich willkommen bei uns in der o2 Community.💙 Toll, dass du dich mit deinem Anliegen hier meldest.🤗 Das man dir bisher nicht weiterhelfen konnte, tut mir leid. Wenn ich es richtig verstanden habe, möchtest du deine Bankverbindung ändern? Das kannst du auch selber direkt über Mein o2 beauftragen. Hast du das schon einmal ausprobiert?🙂
Liebe Grüße Bianca

How to changeviamy O2.kindly guideme

Hello @Hina Saleem,

could you change your bank details via the link which Bumer provided?

Best Regards,

Gerrit

Hello,

How can  i check my payments hier because i donot  habe O2 sim.thays why i am unalbe to login O2 app.

I went to Karlsruhe O2 seevice

But he said he cannot help me and i must buy new O2 sim on contract basis.i want to know without contract can i take O2 sim and.how i can check my payments via websiet.because in der app ,app ask the handy number i donot have O2 hany number.

Please help me

Hian saleem

Hello ​@Hina Saleem,

do you have instalment plans for smartphones, where you do not have a phone number?

In that case you can register via our registration page for a customer account with the Vertragsnummer which is written in the bill you received after ordering the smartphone.

If you have a landline or mobile contract you can register witht he phone number.

Payments are only shown for landline or mobile contracts, as only they have monthly bills opposite an instalment plan plan which has from the beginning fixed monthly instalment payments.

In any case you do not need to have a new contract of any kind for this.

Best Regards,

Gerrit