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Contract change O2 HOME cable

  • Mai 8, 2026 3:07 PM UTC
  • 6 Antworten
  • 55 Aufrufe
Besucher:in

Dear O2 team,

I have a o2 Home M 100 contract ending in June 30, 2026 and I would like to switch to a O2 Home S 50 plan and keep the same AVM FritzBox 6660 device. Could you please send me an offer via email ?

Thank you,

Lösung von o2_Senay

Hello ​@jrjrx i just checked this for you and was able to see that you already received an offer for the o2 Home S 50 via email on 06.05. 👍

Have you already had a chance to take a look at it? If you cannot find the email in your inbox, please also check your spam folder, as our emails sometimes end up there. 😅

Let us know once you have reviewed the offer. 😊

Best regards,
Senay

Zur Antwort springen

    6 Antworten

    Bumer
    Legende
    • BumerLegende
    • Mai 8, 2026 3:24 PM UTC

    That should be possible. Please wait here for an o2 representative, and check in "Mein o2" to ensure your email address is up to date. An offer will be sent there. 🍀

      o2_Daniela
      • o2_DanielaModeratorin
      • Moderatorin
      • Mai 8, 2026 3:28 PM UTC

      Hello ​@jrjrx,

      nice to see you reaching out to us again via this channel and inquiring about a contract extension offer 😊

      We’re happy to check what options are available for you. In order to send you a suitable offer directly, it will be delivered via email. As Bumer already mentioned, please make sure that your email address is correctly stored and up to date in your customer account.

      Once everything has been checked, you will receive the offer conveniently by email 🙂

      Best regards
      Daniela

      Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
      Besucher:in
      • jrjrx
      • Autor
      • Besucher:in
      • Mai 8, 2026 4:51 PM UTC

      Thank you, My email updated.

      o2_Senay
      • o2_SenayModeratorin
      • Moderatorin
      • Lösung
      • Mai 11, 2026 8:57 AM UTC

      Hello ​@jrjrx i just checked this for you and was able to see that you already received an offer for the o2 Home S 50 via email on 06.05. 👍

      Have you already had a chance to take a look at it? If you cannot find the email in your inbox, please also check your spam folder, as our emails sometimes end up there. 😅

      Let us know once you have reviewed the offer. 😊

      Best regards,
      Senay

      Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag bitte als Lösung. Somit können andere Nutzer:innen schneller die Lösungen zu Fragen finden :)
      Besucher:in
      • jrjrx
      • Autor
      • Besucher:in
      • Mai 11, 2026 11:07 AM UTC

      Thank you for reply, and I have found and reviewed the offer.

       

       

      o2_Senay
      • o2_SenayModeratorin
      • Moderatorin
      • Mai 11, 2026 11:11 AM UTC

      ​@jrjrx thank you for the quick feedback.👍Glad to hear that you were able to find and review the offer. Feel free to let us know if you have any questions or if there is anything else we can help you with.👍

      Wenn dir eine Antwort weitergeholfen hat, markiere den Beitrag bitte als Lösung. Somit können andere Nutzer:innen schneller die Lösungen zu Fragen finden :)
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