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  • April 2, 2026
  • 3 Antworten
  • 22 Aufrufe
M
Besucher:in

I just want to vent. i was billed 81 euro something for the router i didn't return because i was told to “entsorg it” when the new one arrives.   today i called asking about the 82 euro bill and was told i was to return it and recoeved an SMS with the info.  i explained its not possible as i “entsorged” it already.  twice in 12 months or so o2 have taken me for a ride and cost loss of money due to their failures. 

    3 Antworten

    schluej
    Legende
    • schluej
    • April 2, 2026

    Moin,

    you won’t get the money back, if you are unable to sende your router back.

     

    Live long and prosper 🖖
    bs0
    Legende
    Forum|alt.badge.img+46
    • bs0Legende
    • Legende
    • April 2, 2026

    Or unless you have an email or a letter in which you were told to dispose of it.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    M
    Besucher:in
    • Mr Manana
    • Autor
    • Besucher:in
    • April 2, 2026

    Danke, thank you.  I just wanted to vent its twice I have been taken advantage of. the time before they said I couldn't Geta new phone but then told I could but only after I renewed my contract and now this. ill take the hit and 20 years this summer ill be begrudgingly  changing providers

     

     

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