Moin Moin,

if you have in problem with your internet please write in English or German your problem.

For a problem with your mobile internet please take a look her:

https://www.o2online.de/netz/netzstoerung/

After checking you are able to report a problem if the webpage shows all ok.

Hallo @Ahmadalgassm ,

wir würden dir gerne helfen, wenn du vielleicht noch ein paar Infos mehr zu deinem Anliegen schreiben würdest, wäre dies sehr hilfreich.
We’d like to help you, but for that it would help us, if you provided us with some more Information what exactly the issue is for you currently.

Schöne Grüße, Sven