Skip to main content
Warum O2
Warenkorb
 Service
Frage

Delivery failed but I don't speak German to call back for re-delivery

  • January 26, 2021
  • 1 Antwort
  • 33 Aufrufe
T
Besucher:in

Hi,

I recently ordered LTE internet through o2 and received no notification of delivery until I received an email saying that the delivery failed. The email is asking me to call back, which I have tried but unfortunately I don’t speak German.

Please can an English speaker help me with re-delivery here?

 

Thanks,

Paul

1 Antwort

o2_Michi
  • o2_MichiModerator
  • Moderator
  • February 4, 2021

Hi @TheLoneJuanderer,

 

welcome to our community. :relaxed:

 

Sorry for the delayed response, there are currently many enquiries in the forums.

Did you already speak to our customer service or can we still assist you? In case you still need help, we would verify the customer data via a private message to take a look into your account.

 

Best regards,

Michi

Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
© Telefónica Germany GmbH & Co. OHG Telefónica