Skip to main content
Warum O2
Warenkorb
 Service
Gelöst

Unavailable at Site for internet installation and activation

  • July 7, 2021
  • 1 Antwort
  • 14 Aufrufe
0
Besucher:in

I have an appointment for installation and activation of DSL connection on 12 July 2021. Due to personal emergency I will be unavailable at the site. I need to reschedule the appointment. Please let me know, the way to reschedule the installation of the DSL connection.

 

Regards,

Edit o2_Lars: Moved from o2 Homespot to English/Broadband

Lösung von o2_Lars

Hello @04Ajay, welcome to our o2 community :-)

Sometimes unplanned circumstances require rescheduling apointments already made.

In cases like this I strongly recommend to get in touch with our customer service either via phone or WhatsApp or Chat since this is a quite urgent matter that need a communication in realtime. Unfortunately that is something that we can not promise here in our o2 communtiy :-/

I hope you were already able to reschedule the apointment and have it moved to a date that is better fitting :-)

regards,

Lars

    1 Antwort

    o2_Lars
    • o2_LarsModerator
    • Moderator
    • Lösung
    • July 19, 2021

    Hello @04Ajay, welcome to our o2 community :-)

    Sometimes unplanned circumstances require rescheduling apointments already made.

    In cases like this I strongly recommend to get in touch with our customer service either via phone or WhatsApp or Chat since this is a quite urgent matter that need a communication in realtime. Unfortunately that is something that we can not promise here in our o2 communtiy :-/

    I hope you were already able to reschedule the apointment and have it moved to a date that is better fitting :-)

    regards,

    Lars

    ≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
    Allgemeine Nutzungsbedingungen der O₂ CommunityAccessibility statement
    © Telefónica Germany GmbH & Co. OHG Telefónica