Wrong kundennr on bank transfer

Hi,

I made a bank transfer to pay for my monthly rate for My Handy. But I accidentally wrote the kundennr for my data plan instead of for My Handy.

What should I do in that case?

Thank you for the help.

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Lösung von o2_Kurt 16 January 2021, 14:10

Hello @juankebork1 ,

the transfer to the right account has already been requested :hugging:

If you have further questions, feel to contract us here again.

Viele Grüße,
Kurt

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