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wrong invoice

  • September 21, 2021
  • 2 Antworten
  • 14 Aufrufe
M
Besucher:in

Dear sir/madam,

 

I have received a higher payment for the last month than the scheduled monthly payment. I would like to know why please. Thank you very much.

 

kind regards,

Mona

 

edit o2_Solveig: verscheoben von Mobilfunk → English o2 Community : Mobile

    2 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • September 21, 2021

    What does it say in the invoice? What is different to last month?

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Larissa
    • o2_LarissaTeam
    • Team
    • September 21, 2021

    Hi @mmakinia,
    welcome to our community.
    Have you already taken a look at your invoice and were able to spot an item you can't allocate?
    Thanks to bs0 for helping.
    Kind regards
    Larissa

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