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would luke to know what i and payung for with kundennummer


I am paying for something manually which i am not sure what for. But i am getting every month a letter for payment

edit o2_Solveig 24.05.2025, 11:08 Uhr verschoben von o2 My Handy → English o2 Community 

4 Antworten

Bumer
Lehrling
  • 23689 Antworten
  • 23. Mai 2025

What exactly do you mean? Is it an additional item on the invoice or an unknown contract?


o2_Lea
  • Moderatorin
  • 4669 Antworten
  • 24. Mai 2025

Hello ​@Mekha,

Welcome to our o2 Community. Good to have you here 😊

That sounds strange. Can you please describe it in more detail. How did you notice it? What does the letter say that you are paying for?


schluej
Superstar
  • 15805 Antworten
  • 24. Mai 2025

Moin Moin,

could you upload the letter?

Please cover your data and Kundennummer + Rechnungsnummer


o2_Lea
  • Moderatorin
  • 4669 Antworten
  • 24. Mai 2025

That's also a good idea from schluej. Then we can see this for ourselves ​@Mekha. But it is very important that you censor your personal data.


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