i never opened an account on the o2 app , and now i need my puk number , i only have the contract with me.also i dont have my sim card holder either and i cant call the hotline since i dont have any number with me .
Edit o2_Antje: Moved from Prepaid to English Community
Borrow a phone from a friend and call the prepaid hotline 0176 888 55 282.
i dont have freinds . now what ?
Edit o2_Kathi 29.12.24 Full quote removed
…ask your neighbour
You can only get the PUK from the prepaid hotline. Alternatively, go to an o2 shop.
danke
Hello
i'm replying really late now, sorry about that. I would still like to welcome you to our community 
Very good that you got a quick support from Bumer and jsc 
If there are any further questions or anything else, feel free to contact us here again at any time
Best regards
Kathi
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