If you don't want to give me the sim, please tell me so I can order from other places.
Your reference:
xy
Customer number:
xy
Delivery note number:
xy
Waiting since 10 days, store says talk to support. I went specially for help.
Edit by o2_Katja: Moved to our english community and deleted informations, please be careful, we are a public community
Lösung von o2_Kurt
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Hi
I’ve sent you a personal message, so we can exchange the data in privat.
Please take a lokk at your inbox:
Inbox
Best regards,
Kurt
Hi
we still haven’t receive a message from you 
In order to keep track of the messages, we’ll close the PN-Channel for now.
Please contact us here if you have further questions.
Best regards,
Kurt
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