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where is my order

  • November 15, 2021
  • 2 Antworten
  • 52 Aufrufe
J
Besucher:in

So 9.11 i ordered homespot M, i did get email with order number. Now is 15.11 and I didn't know: 1)where is my order? 2)why it take so long to deliver it? 3)why I can't any of information online? Chat is not available, whatapp doesn't work. I want to be your customer, but I can't because of your incompetent

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von o2_Tobias

Hi @Jake485z, 

thanks for your reply at @o2_Support. 

If you need any further support, just contact us here in our English Community. 

 

Loving greetings,

Tobias

    2 Antworten

    o2_Tobias
    • o2_TobiasTeam
    • November 17, 2021

    Hi @Jake485z, 

    I welcome you in our English Community. Nice that you decided to order a HomeSpot-contract with o2. 

    Normally, you will get a sim-card within 5 working-days. Nothing arrived yet? Did you check the delivery address?

    Did you order the HomeSpot-contract with the HomeSpot-router?

    In order to check everything for you, you will get a private message under @o2_Support in some minutes. Please reply there to my request. 

    Thanks a lot. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    o2_Tobias
    • o2_TobiasTeam
    • Lösung
    • November 18, 2021

    Hi @Jake485z, 

    thanks for your reply at @o2_Support. 

    If you need any further support, just contact us here in our English Community. 

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
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