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When the change of contract will show in the bill?


Jayanta
Lehrling

Hello O2 team, 

Last week I bought a new phone from Media Markt and the o2 sales representative gave me some discount coupons for the purchase and a new contact ( for 2 yrs ) has been signed. He explained me that it's just a change of the contract and there will be very slight change in the tariff what he explained. I receive a lot of documents over email ( all in German language, so didn't understand a lot, sorry for my limited knowledge of German language ), but I received the invoice today for the last contract. I presume that the invoice for the revised contact will come next month. Kindly confirm. 

Best regards,

Jayanta

09.11.2023 08:53 o2_Katja: verschoben aus Mobilfunkvertrag

2 Antworten

Vilureef
Superstar
  • 50002 Antworten
  • 8. November 2023

Hello @Jayanta,

Compare the billing period with the visit to the media market.

Best regards


o2_Cora
  • 1772 Antworten
  • 23. November 2023

Hello @Jayanta

as Vilureef has already written, please take a look at the billing period on the invoice. If the new contract was concluded after this date, it will first show up on the next invoice.

Please let us know, when you have received the new invoice :)

Best regards,
Cora


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