Want to return my mobile phone with contract and O2 simcard contract

Moin Moin,

if you ordered the phone and contract online or via phone call you have 14 days to withdraw (widerrufen) the contract and the phone contract.

For more Information read her https://www.evz.de/en/shopping-internet/online-shopping/right-of-withdrawal.html

For details read her to how to Handel the withdraw / Widerruf https://static2.o9.de/resource/blob/6952/ec5cb4a77e1a2abd0becb3187223399d/agb-widerrufsbelehrung-mobilfunk-privatkunden-download-data.pdf

Please use the e-mail address to send O2 the widerruf!

To get a return label for the phone use https://logistik.telefonica.de/retoure/o2

Hello ​@Set Paing,

welcome to the o2 Community. Nice that you have also found your way to us.😀

I see that schluej was quicker and has already sent you the right answer. Many thanks for that.🌺
If you have any further questions, please get in touch with us again.😊

Best regards
Daniela