You clicked several times all the way through to the confirmation? Then you need to call o2 in the morning and request the early termination be cancelled.

Does some of the agents whos taking questions from O2 speaks English or purely in German?

Does some of the agents whos taking questions from O2 speaks English or purely in German?

Can anyone here from O2 help me cancel the early termination? I know it was my mistake to pressed and proceed. Please help me cancel this. Thank you

Dear @Anonymous0120 ,

welcome to our community.

We do have an english speaking hotline:

Have you already tried to contact us over our hotline?

Cancellation of an early termination is possible up to a maximum of 14 days after creation. How long has it been for you?

Kind regards,

Andrea

Dear @Anonymous0120 ,

welcome to our community.

We do have an english speaking hotline:

Have you already tried to contact us over our hotline?

Cancellation of an early termination is possible up to a maximum of 14 days after creation. How long has it been for you?

Kind regards,

Andrea

Yes. I already contacted your online O2 agent. My problem is settled. Thank you so much

Dear @Anonymous0120 ,

great, I'm glad to hear that.
Feel free to contact us again if you need support.

Kind regards,

Andrea