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Vorzeitige Abzahlung

  • July 11, 2023
  • 7 Antworten
  • 95 Aufrufe
A
Besucher:in

Hello. Today i mistakenly pressed the option to pay the remaining in my handy. How will stop this and resume the monthly payment? Could help me with this matter?

Edit o2_Bianca: Moved from o2 My Handy&Finanzierung to English o2 Community mobile

Lösung von Anonymous0120

Dear @Anonymous0120 ,

welcome to our community. ☀

We do have an english speaking hotline:

Have you already tried to contact us over our hotline?

Cancellation of an early termination is possible up to a maximum of 14 days after creation. How long has it been for you?

Kind regards,

Andrea

Yes. I already contacted your online O2 agent. My problem is settled. Thank you so much

    7 Antworten

    bs0
    Legende
    Forum|alt.badge.img+43
    • bs0Legende
    • Legende
    • July 11, 2023

    You clicked several times all the way through to the confirmation? Then you need to call o2 in the morning and request the early termination be cancelled.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    Sächsin
    A
    Besucher:in
    • Anonymous0120
    • Autor
    • Besucher:in
    • July 11, 2023

    Does some of the agents whos taking questions from O2 speaks English or purely in German?

    A
    Besucher:in
    • Anonymous0120
    • Autor
    • Besucher:in
    • July 11, 2023

    You clicked several times all the way through to the confirmation? Then you need to call o2 in the morning and request the early termination be cancelled.

    Does some of the agents whos taking questions from O2 speaks English or purely in German?

    A
    Besucher:in
    • Anonymous0120
    • Autor
    • Besucher:in
    • July 11, 2023

    Can anyone here from O2 help me cancel the early termination? I know it was my mistake to pressed and proceed. Please help me cancel this. Thank you

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • July 15, 2023

    Dear @Anonymous0120 ,

    welcome to our community. ☀

    We do have an english speaking hotline:

    Have you already tried to contact us over our hotline?

    Cancellation of an early termination is possible up to a maximum of 14 days after creation. How long has it been for you?

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    A
    Besucher:in
    • Anonymous0120
    • Autor
    • Besucher:in
    • Lösung
    • July 15, 2023

    Dear @Anonymous0120 ,

    welcome to our community. ☀

    We do have an english speaking hotline:

    Have you already tried to contact us over our hotline?

    Cancellation of an early termination is possible up to a maximum of 14 days after creation. How long has it been for you?

    Kind regards,

    Andrea

    Yes. I already contacted your online O2 agent. My problem is settled. Thank you so much

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • July 17, 2023

    Dear @Anonymous0120 ,

    great, I'm glad to hear that. 😉
    Feel free to contact us again if you need support.

    Kind regards,

    Andrea

    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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