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unwanted subscription 'O2 Unlimited Games Premium'

  • October 4, 2026
  • 1 Antwort
  • 15 Aufrufe

Hello. I noticed an unwanted subscription 'O2 Unlimited Games Premium' on my account, which I never purchased or authorized. Could a moderator please cancel this service and issue a full refund for this charge? Thank you.
Victoria

 
edit o2_Solveig 9 October 2026, 6.15 pm, moved by  o2 Mobilfunk → English Community 

1 Antwort

o2_Solveig
  • Moderatorin
  • October 9, 2026

Hello ​@VictoriaS123 ,
welcome to our o2 Community  😀
I’ve cancelled the subscription for you and refunded the amounts. 
If you no longer wish to use any of these services, you can block them via the third-party settings. 

However, this will also block your Music subscription. 
Kind Regards, 
Solveig