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unwanted subscription 'O2 Unlimited Games Premium'

vor 1 Monat
Okt. 4, 2026 9:41 AM UTC
2 Antworten
40 Aufrufe

VictoriaS123
Besucher:in

Hello. I noticed an unwanted subscription 'O2 Unlimited Games Premium' on my account, which I never purchased or authorized. Could a moderator please cancel this service and issue a full refund for this charge? Thank you.

Victoria

edit o2_Solveig 9 October 2026, 6.15 pm, moved by o2 Mobilfunk → English Community

Lösung von o2_Solveig

Hello @VictoriaS123 ,
welcome to our o2 Community 😀
I’ve cancelled the subscription for you and refunded the amounts.
If you no longer wish to use any of these services, you can block them via the third-party settings.

However, this will also block your Music subscription.
Kind Regards,
Solveig

Zur Antwort springen

o2_Solveig
Moderatorin
Lösung
vor 1 Monat
Okt. 9, 2026 4:25 PM UTC

Hello @VictoriaS123 ,
welcome to our o2 Community 😀
I’ve cancelled the subscription for you and refunded the amounts.
If you no longer wish to use any of these services, you can block them via the third-party settings.

However, this will also block your Music subscription.
Kind Regards,
Solveig