Hi,
I currently have 2 different problems:
1- I can’t login into my account from the App. From the website it works but I cannot see my contract details. I’m a O2 my Home customer. Please take a look at the screenshot
2- from my LTE router I enabled port forwarding but seems like it’s not working. Do I need a special APN? I don’t need a static IP but just port forwarding.
Thank you in advance for your help.
Edit: Moved from DSL, 05.11.22, 19.23 Uhr, o2_Micha
Lösung von o2_Sven
Hello
welcome to the o2 Community 💙.
Have you already registered your contract for the mein o2 Portal, else you won’t be able to access it via the app.
Concerning the port forwarding, what exactly are you trying to achieve? As I understand it, you will need the public IP address to make any use of the forwarding.
Kind regards, Sven
why don't you have access? Register the contract numbers of the my Handy contracts and you will see everything.
Hello
have you been able to finish the registration process for a myHandy contract and are you now able to view what contract details in mein o2 you wanted to see?
Kind regards, Sven
Hi
Hello
I answered in this other thread:Mobile Contract Details | O₂ Community (o2online.de)
Best Regards,
Gerrit
Hey,
Welcome to the o2 Community 💙
Has Bumer Link been able to help you here? What exactly is not working with the registration?
Best regards,
Flo
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
