Hallo..
I moved to a new Wohnung during lockdown and was unfortunately not able to transfer the address for my DSL.. i am not actually sure of the process. I was trying to call the hotline number but could not talk to personally to someone who could help neither an email address atleast..
could anybody help?
Thank you 🙏😊
Lösung von o2_Kurt
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Hi
you can set up the transfer in “Mein o2”.
Just follow that link:
https://www.o2online.de/edsl/move/address/
The main site for that is here:
https://www.o2online.de/service/internet-umzug/
It´s in german, I´m afraid, but I hope you can make it work (maybe with translate?).
Viele Grüße,
Kurt
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