tv

Have you installed the correct o2TV app on your device (smart TV, smartphone) and logged in with your access data?

Hello ​@Emzho,

welcome to our o2 Community 🙂

Have you just ordered o2 TV or are you already using it and it is not working anymore?

Best Regards,

Gerrit

I just subscribe for the O2 TV plus disney. I want to watch on my phone and TV at home. Do I really need to order the Television set?

Have you installed the o2TV app on your smartphone? Then it should work.

For TV, you need a compatible smart TV or a suitable stick for the app.

Hello ​@Emzho ,
which television set do you use? 
You can find compatible devices here
Does it work on your mobile phone via the app? 
Kind Regards, 
Solveig 

I am using an iphone and a Philips TV. I already downloaded the o2tv app but whenever I log in, it shows no account for O2 tv found. When I check on my other O2 app, it shows O2 tv active together with my other phone and simcard subscriptions.

Hello ​@Emzho,

is your Phillips Smart TV running with Android 8 or higher?

For your TV you also did dowbload the white o2 TV app? 

Do you use WLAN or mobile data? It is best to use WLAN.

Best Regards,

Gerrit