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Tried to port my o2 number to new provider, but was rejected why?

S
Rang

I tried posting my o2 prepaid number to new provider.

But o2 rejected my request. Why was this rejected. 

o2 is too costly for me.

 

Requesting you help me port my number to a new provider.

 

Thanks

Sourabh

 

o2_Giulia, 18.03.2024, 00:00: verschoben von O₂ Mobilfunk: Vertrag & Tarife zu English O₂ Community: Mobile

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Lösung von Bumer 18 March 2024, 09:30

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6 Antworten

Bumer
Rang

@Sourabh Parkala 

Release your phone number for immediate portability.

 

S
Rang

@Sourabh Parkala

Release your phone number for immediate portability.

 

Hello Bumer,

I think there has been a confusion, I am asking for a prepaid porting from o2 to new provider.

Request your help there.

Thanks
Sourabh

Bumer
Rang

A porting declaration is necessary for this. Contact the number.

S
Rang

I called them. They told me to contact an other number as the number you provided was to postpaid.

Bumer
Rang

Then write in the prepaid chat.

Prepaid-Chat

 

o2_Steffen

Hello @Sourabh Parkala, I wanted to ask you if you have already contacted our colleagues via our prepaid chat?

And were they able to help you with the porting?

Best regards

Steffen

 

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