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Transfer my O2 prepaid number to another provider.

H
Neuling

Dear Team,

I would like to transfer my mobile number from O2 prepaid to Vodafon for my new contract. Could you please release my number  for porting immediately?

I already sent the form via fax but I got no answer 


Thanks in advance,

 

Ahmad

Edit by o2_Tatjana: moved thread to an other category

Lösung von o2_Tobias

Hi @heilbronnNaji,

 

welcome to our English community.

 

Thanks for your request.

 

Your prepaid-number is now ready to be transferred to another provider. As confirmation you will receive a SMS.

 

Please contact now your new provider to order the porting of your number.

 

We will charge you with a fee of 24,95 €. Please make sure that you have this amount as credit on your card.

 

After the porting, you can fill out this form Payback of your credit You will then get back the credit that will be still left over on your card and we will transfer the amount to your bank account.

 

I hope I could help you with this information.

 

Have a nice weekend.

 

Loving greetings,

Tobias

 

Zur Antwort springen

    5 Antworten

    o2_Tobias
    • o2_TobiasModerator
    • 11690 Antworten
    • Lösung
    • 29. November 2019

    Hi @heilbronnNaji,

     

    welcome to our English community.

     

    Thanks for your request.

     

    Your prepaid-number is now ready to be transferred to another provider. As confirmation you will receive a SMS.

     

    Please contact now your new provider to order the porting of your number.

     

    We will charge you with a fee of 24,95 €. Please make sure that you have this amount as credit on your card.

     

    After the porting, you can fill out this form Payback of your credit You will then get back the credit that will be still left over on your card and we will transfer the amount to your bank account.

     

    I hope I could help you with this information.

     

    Have a nice weekend.

     

    Loving greetings,

    Tobias

     

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    o2_Tobias
    • o2_TobiasModerator
    • 11690 Antworten
    • 3. Dezember 2019

    Hi @heilbronnNaji,

     

    was the information I gave you helpful for you?

     

    If you have any further questions, please feel free to contact our English community.

     

    By the way, do you already know our digital living-room? Please check here: digital living-room I am sure that you find there some interesting topics for you.

     

    Loving greetings,

    Tobias

    Lesenswerte Artikel und mehr: https://g.o2.de/community-treffpunkt oder https://g.o2.de/News Schaue einfach mal vorbei.
    L
    Neuling
    • Lancelot97
    • Neuling
    • 6 Antworten
    • 27. Dezember 2019

    i have been for over two months trying to transfer my  O2 prepaid number to another provider. Have called, written a later, posted. This is really frustrating.   There is no clear path to solving this.

    O2 please proceed to transfer my number,

     

    Thanks

    o2_Manga
    • o2_MangaModeratorin
    • 11844 Antworten
    • 2. Januar 2020

    We already set the mobile number free @Lancelot97.

    Now it is your turn to inform the new provider to go and get it. Pls be aware to have enough credit to pay the porting. Right now it is too less.


    Greetings

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    L
    Neuling
    • Lancelot97
    • Neuling
    • 6 Antworten
    • 2. Januar 2020

    Thanks!!! Have emailed them twice to provide the service. 

    Deine Antwort


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