Not possible.

There is no transfer process in place. You may cancel one prepaid and you get the money back.

Hi @AlexeyS ,

as @Klaus_VoIP already wrote, a transfer is not possible.
With this form you can deactivate the card and withdraw the credit. → https://static2.o9.de/resource/blob/70982/04121d8037b6f6e79a78ce3365339c64/prepaid-guthabenauszahlung-download-data.pdf
Unfortunately we only have the form in German.

Best, Alina

Hello,

I am initiating a request to port my O2 number to another network. Will it be possible to transfer my credit along with the porting of the number?

Or do I have to first withdraw my balance and then request for porting of the number?

Thanks,

Ashu

Hello @ashutosh,

First release the number via the app and after porting you can have the credit paid out.

https://www.o2online.de/assets/blobs/pdfs/prepaid-guthabenauszahlung/

Best regards

                                                                                                                           46

Hey @ashutosh,

welcome to the o2 Community

do you need further help ? 

Greetings,
Flo

Yes, could you please guide me in transferring my credit to my personal bank account?

whom should I send the filled document from here ?

https://www.o2online.de/assets/blobs/pdfs/prepaid-guthabenauszahlung/

Thanks & Regards,

Ashutosh

Hello @ashutosh ,

The address you need to send the form to is provided on the top right corner of the document itself  in case you haven’t sent it yet:

Telefónica Germany GmbH & Co. OHG
O2 Prepaid-Kundenbetreuung
90345 Nürnberg

Kind regards, Rebecca