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Termination of my contract

  • January 26, 2022
  • 2 Antworten
  • 33 Aufrufe
M
Besucher:in

Hi,
I have sent a letter to terminate my contract since several months ago, yet i am still getting invoices as i am outside Germany since then i can’t communicate with you!

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von o2_Andrea

Dear @MarkW ,

so far, I have not received any feedback from you on my private message, has your concern been resolved?

Kind regards,

Andrea

2 Antworten

o2_Andrea
  • o2_AndreaTeam
  • Team
  • January 30, 2022

Dear @MarkW ,

in order to help you with your request, I need your mobile phone number or your customer number and your four-digit personal customer ID/code. I'll write a private message from o2_Support to you.

Please get in touch with me again here in the post when you have answered the private message!

Kind regards,

Andrea

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o2_Andrea
  • o2_AndreaTeam
  • Team
  • Lösung
  • February 12, 2022

Dear @MarkW ,

so far, I have not received any feedback from you on my private message, has your concern been resolved?

Kind regards,

Andrea

Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
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