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termination of contract

  • July 29, 2026
  • 5 Antworten
  • 21 Aufrufe
D
Besucher:in

I did the contract in may and went in the office weeks later it wasn’t up to a month and I terminated the contract but the contract failed to be terminated and they’ve been billing me and I can’t afford it anymore kindly terminate it for me I’m on my way to the O2 shop as well because I don’t understand this

 

o2_Giulia, 29.07.2026, 11:34: verschoben von O₂ Mobilfunk: Rechnung zu  English O₂ Community: Mobile

5 Antworten

Bumer
Legende
  • BumerLegende
  • July 29, 2026

Did you sign the contract in the store? If so, contact them.

D
Besucher:in
  • Dellyyy
  • Autor
  • Besucher:in
  • July 29, 2026

Yes I did

Bumer
Legende
  • BumerLegende
  • July 29, 2026

Then, as previously stated, get in touch with them. There is nothing that can be done for you here.

Klaus_VoIP
Legende

You're probably confusing the terms here. 
Did you mean "revoke" or "cancel"?
If you "terminate" the contract, it won't end until the end of the term (24 months).
You might have been able to terminate the contract within 30 days under the satisfaction guarantee. 
Now you're at the mercy of the store. 

Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
o2_Flo
  • o2_FloModerator
  • Moderator
  • July 29, 2026

Hey ​@Dellyyy,

Welcome to the o2 Community. If you signed your contract at a store, we're afraid we can only help you to a limited extent here. Please contact the o2 store again. 

Greetings,
Flo

Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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