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Hello ,I want to buy a phone with a contract, it is constantly rejected, can I ask the reason for this? 

 

 

 

EDIT: Titel angepasst und Beitrag verschoben aus Mobilfunk_Vertrag&Tarife in English Mobile   o2_Maria, 05.11.2023; 08:49 Uhr

Please read the email with the rejection. It tells you where to write to if you want more information. The reason will most likely be the credit check.


Hello @Iso027 ,

Welcome to the community.
It's a shame that the contract has been rejected.
That's right, the rejection email contains an address that you can contact and ask about the reasons for the rejection. We do not have access to these reasons here. 

Best regards,
Maria


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