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Take my O2 number with me to another service provider

R
Rang

I would like to take my O2 number with me to another service provider, I have topped up 30 euros in my account.

Please help me with the needful.

Regards,

Renu

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Lösung von o2_Andrea 25 November 2022, 15:20

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3 Antworten

o2_Andrea
Benutzerebene 7

Dear @Renu_2004 ,

welcome to our community. 🌫

Porting a number to another service provice is free since December 1st 2021.

You can release your number for porting in our my o2 app.

Menue → Tarife & Optionen → Rufnummermitnahme → Rufnummer jetzt freigeben (button at the bottom)

If you still have some credit, you can use our Prepaid-Guthabenauszahlung (this form is only available in german)

Does this help?

Kind regards,

Andrea

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S
Rang

@o2_Andrea I could not find that option anymore. My request to port my O2 number to freeFunkNet was denied despite providing the details to the other provider.

o2_Sven

Hello @sr90 ,

welcome to the o2 Community 💙.

I’ve set the required release, so now you have one month to once again request the number through your new provider.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr

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