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Sudden increase in tariff!!!!

  • November 10, 2021
  • 1 Antwort
  • 29 Aufrufe
D
Einsteiger:in

Hello!

 

Can anyone at O2 explain this???

Along with worsening the connection speed month by month (now I can barely reach 5 Mbit/sec - yes, Mbit, not MByte!) I am now greeted with a sudden increase in tariff. I want to get out of this contract ASAP! I want to get rid of you, I want to move to a more serious operator. Your service is a joke!

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von o2_Manga

Hi @DarthMaul 

welcome to our community. :slight_smile:

You got a discount of 12 x 10 EUR for new customers which came to an end in last month. Please check the details of your contract. When did you sign it? 

Greetings

    1 Antwort

    o2_Manga
    • o2_MangaModeratorin
    • Lösung
    • November 11, 2021

    Hi @DarthMaul 

    welcome to our community. :slight_smile:

    You got a discount of 12 x 10 EUR for new customers which came to an end in last month. Please check the details of your contract. When did you sign it? 

    Greetings

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