struggling with the internet of O2

Moin Moin,

on https://www.o2online.de/netz/netzstoerung/ You could check for fault. 

Or report a fault.

Good morning ​@Divyashree2003.

I would like to welcome you to our community. Thank you for sharing your concern with us 😊

I'm sorry to hear that you are currently experiencing poor network connectivity. How long have you been experiencing these restrictions?

Is it related to a specific address?

Have you been able to check Live Check to see if there is a known network disruption in your area?

 The internet is bad on this number and if this continues we will have to unsubscribe for all family lines. 

Hello ​@Jihad1,

welcome to our o2 Community 🙂

I could check for your address via our live check - there are limitations of our 4G/LTE and also our 5G mobile network whichcan only be remedied with an expansion of our network.

I checked for you whether there are news for your region, but for the upcoming 8 weeks no expansion is planned.

Further that 8 weeks we cannot know if this might change.

Best Regards,

Gerrit