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Stop being charged a ‘one-time’ direct deposit each month

  • December 26, 2023
  • 3 Antworten
  • 26 Aufrufe
K
Besucher:in

I’m currently being charged via Direct Deposit 30 euros a month but not sure what for and how to cancel this. I’m separately paying my usual 24 per month for my L prepaid plan. Any advice on how I can cancel this and be reimbursed?
Edit o2_Bianca: Mopved from o2 Prepaid to English o2 Community mobile

3 Antworten

schluej
Legende
  • schluej
  • December 26, 2023

Moin,

what is the description for the 30 euros on the invoice?

Live long and prosper 🖖
K
Besucher:in
  • katebeh
  • Autor
  • Besucher:in
  • December 26, 2023

It’s a “one time top up via direct deposit” (einmalige Aufladung per Lastschrift). Ty

o2_Michi
  • o2_MichiModerator
  • Moderator
  • January 11, 2024

Hi @katebeh,

welcome to our community. 😊

You can cancel the direct deposit by return debit, but it seems the 30,00 euro top-up via direct deposit is for your prepaid pack?! 

 

Best regards,

Michi

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