Skip to main content
Warum O2
Warenkorb
Service

I’m currently being charged via Direct Deposit 30 euros a month but not sure what for and how to cancel this. I’m separately paying my usual 24 per month for my L prepaid plan. Any advice on how I can cancel this and be reimbursed?
Edit o2_Bianca: Mopved from o2 Prepaid to English o2 Community mobile

Moin,

what is the description for the 30 euros on the invoice?


It’s a “one time top up via direct deposit” (einmalige Aufladung per Lastschrift). Ty


Hi @katebeh,

welcome to our community. 😊

You can cancel the direct deposit by return debit, but it seems the 30,00 euro top-up via direct deposit is for your prepaid pack?! 

 

Best regards,

Michi


Deine Antwort