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SMS TOP UP issue

  • August 21, 2022
  • 2 Antworten
  • 31 Aufrufe
T
Besucher:in

Hi team,

I did a direct bank transfer to Telefonica Germany via the SMS option (56656) and didn’t receive the credit at all. I would like to request a refund asap. Could you please assist?

Lösung von Denner

 

2 Antworten

Denner
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  • Denner
  • Legende
  • Lösung
  • August 21, 2022

 

42! 07.99
o2_Manuela
  • o2_ManuelaTeam
  • Team
  • August 23, 2022

Hello @Talita.SCastro , 

welcome to our community! 🎉

Did the thread that Denner linked for you helped you already?  (Thanks!)

Did you receive the SMS that the credit was booked?

If the transfer was not possible the money will be returned to your bank account. 

 

Best regards, 

Manuela

Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
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