Hi team,
I did a direct bank transfer to Telefonica Germany via the SMS option (56656) and didn’t receive the credit at all. I would like to request a refund asap. Could you please assist?
Seite 1 / 1
Hello
welcome to our community! 
Did the thread that Denner linked for you helped you already? (Thanks!)
Did you receive the SMS that the credit was booked?
If the transfer was not possible the money will be returned to your bank account.
Best regards,
Manuela
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
