Skip to main content

i can’t receive sms messages in my telefon nummer. can you help me?

Edit o2_Lars: Transfered this thread to our english community

Hello @stef67 ,

welcome to our community.

Wich device are you using?

Can you send me more informations, please?

 

Best wishes - Micha


iphone xs max. but i try the sim in one iphone 5 and in samsung galaxy s8. the same problem


Is it the only SIM for your contract? Or is it a Multicard?


If you are using multicards for your mobile-number, you can only receive sms with one sim.

You can try this:

Tip once *125# in the phone app and confirm with call.

I hope these tips could help you?

 


 

Tip once *125# in the phone app and confirm with call.

I hope these tips could help you?

 

Die Änderungen können nur noch über Mein o2 vorgenommen werden und nicht mehr mit USSD-Codes.


Hello @stef67 and welcome to our community :-)

Was the tipp from @TBCMagic helpful to configure your multicards with the Mein o2 app on your mobile?

Regards,

Lars


Deine Antwort