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SIM registration

  • September 11, 2023
  • 4 Antworten
  • 105 Aufrufe
R
Besucher:in

Hallo I am unable to register a prepaid sim. When I fill in personal details and submit it states an error had occurred. This is been for the past 3 days. Tried calling customer care but not able to get an English executive.
Edit o2_Bianca: Moved from o2 SIM Karte to English o2 Community mobile

Lösung von o2_Andrea

Dear @Rharikr ,

welcome to our community. When did you buy that prepaidcard? It is an o2 SIM-card?
At what point do you get stuck?

Please take a look at our articles:

and

Kind regards,

Andrea

    4 Antworten

    Vilureef
    Legende
    • Vilureef
    • September 11, 2023

    Hello @Rharikr,

    Where did you buy the prepaid card?

    Best regards

    -
      R
      Besucher:in
      • Rharikr
      • Autor
      • Besucher:in
      • September 11, 2023

      Kaufland

        Vilureef
        Legende
        • Vilureef
        • September 11, 2023

        Hello @Rharikr,

        Then she will be too old. Wait for moderation here.

        Best regards

         

        -
          o2_Andrea
          • o2_AndreaTeam
          • Team
          • Lösung
          • September 17, 2023

          Dear @Rharikr ,

          welcome to our community. When did you buy that prepaidcard? It is an o2 SIM-card?
          At what point do you get stuck?

          Please take a look at our articles:

          and

          Kind regards,

          Andrea

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