Hello,
I bought a new Samsung phone from Germany and used a SIM from O2, the phone works well. Unfortunately when I inserted my Egyptian SIM the mobile does not work and the following message appeared "SIM network PIN blocked enter SIM network PUK".
Actually, I am contacting Samsung technical support team to solve this issue, and they are asking for the network service provider in Germany to request a network unlock code. In this particular way, once I get a network unlock code from O2 in Germany, that is the time I can put it on the phone and then I use the phone in Egypt using an Egyptian SIM.
Could you advise, how to solve it because I'm going to Egypt again this Saturday and I need to use the Egyptian SIM card.
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