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Sim Card delivery

  • September 8, 2023
  • 4 Antworten
  • 78 Aufrufe
D
Besucher:in

Hello

Hope you are doing well.

Last week i ordered a new sim card with contract.

I recieved the confirmation email.

Its been 7 days and the status is still "in delivery"

Address and name is correct. 

Could you please help me with tracking delivery?

Thanks.

Lösung von Dariush_ym

Hi @o2_Ines 

Hope you are doing great

I have recieved my sim card and activated it. 

Thanks.

4 Antworten

MXP_Alex
Legende
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  • MXP_AlexLegende
  • September 8, 2023

Hi @Dariush_ym ,

if you have ordered a SIM card only, it will be sent by regular mail and is not trackable. Please be patient a little longer. If it is still not there in a week, o2 can send a new SIM card if necessary.

Kind regards
Alex

    o2_Ines
    • o2_InesModeratorin
    • Moderatorin
    • September 17, 2023

    Hi @Dariush_ym, welcome at our Community.

    Did you receive your new SIMCard? Please let me know, otherwise I can take another look to see what's going on. 😊

    Kind regards, Ines.

     

    D
    Besucher:in
    • Dariush_ym
    • Autor
    • Besucher:in
    • Lösung
    • September 17, 2023

    Hi @o2_Ines 

    Hope you are doing great

    I have recieved my sim card and activated it. 

    Thanks.

    o2_Flo
    • o2_FloTeam
    • Team
    • September 19, 2023

    Hey @Dariush_ym,

    That sounds great. Have fun with your contract and if you have any questions, feel free to contact me here :) 

    Greetings,
    Flo

    Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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