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Sim card blocked , No internet

  • September 2, 2025
  • 2 Antworten
  • 21 Aufrufe
N
Besucher:in

My sim has been blocked yesterday morning 6:30am and after few minutes I have paid the remaining bill, And yet my sim is not unblocked.I couldn’t surf internet or call anyone.
Edit o2_Bianca 02.09.25 10:18Uhr: Moved from Mobilfunk Rechnung to English o2 Community mobile

Lösung von bs0

You will need to wait up to 48 hours after payment has been received. You should also restart your phone.

    2 Antworten

    bs0
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    • bs0Legende
    • Legende
    • Lösung
    • September 2, 2025

    You will need to wait up to 48 hours after payment has been received. You should also restart your phone.

    In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
      o2_Daniela
      • o2_DanielaModeratorin
      • Moderatorin
      • September 3, 2025

      Hello ​@Nithin Krishnan,

      we're glad you found your way to the o2 Community and decided to join us - welcome🤗

      I see that bs0 was quicker off the mark and has already given you the right answer here. Thank you so much.🤝
       What's the current situation? Has the unlocking been completed in the meantime?Is your SIM card working again?

      Please let us know.🙂

      Viele Grüße
      Daniela

      Hat dir eine Antwort weiter geholfen? Perfekt, dann markiere diese bitte als "Lösung", damit hilfst du auch weiteren Leuten. :-)
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