Skip to main content
Warum O2
Warenkorb
 Service

Hi @angelo.santillo,

welcome to the o2 community!

That sounds strange indeed, maybe the order to balance out your bill has not been properly completed.

I have sent you a direct message via our @o2_Support account in order for you to send us some details about the contract, this way, we can find your account in our system and see what’s the matter there. :relaxed:

Best regards,
Jan.

Hi Jan, is it possible to send me a private message? I cant seem to make my own frage, but i have a problem with my new simcard and the sepa mandat and i need this resolved as soon as possible cause i need to use this card.

​Hi @WN1986,

welcome to the o2 community!

Usually, you can start a new topic by clicking on “Stelle Deine Frage” in the right-hand corner next to your profile pic, but I have taken the liberty of moving your reply to a new topic, so this is your own topic now. :relaxed:

So how can we assist you?

Best regards,
Jan.

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica