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sim card and documents not delivered

  • July 27, 2022
  • 1 Antwort
  • 26 Aufrufe
D
Besucher:in

hi, today it's two weeks since ordering a sim card with a subscription contract.  So far I have not received the letter with the card, and o2 wants me to activate this card.  I received an e-mail confirming the transfer of documents to deutche post

    1 Antwort

    o2_Manuela
    • o2_ManuelaTeam
    • Team
    • July 29, 2022

    Hello @Drozzdu , 

    welcome to our community! 💐

    You did receive emails from us about your contract?

    Where did you order your contract? Hotline, Online or via our shop`?

      I received an e-mail confirming the transfer of documents to deutche post

    What exactly do you mean by that? Did you also order a hardware which is send via DHL?

     

    Best regards, 

    Manuela

    Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
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