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Should I order again?

  • June 12, 2023
  • 3 Antworten
  • 40 Aufrufe
A
Besucher:in

I ordered Sony WHXXXXXXX headphones a week ago. The delivery charges were deducted from my card but I have received not a single email confirming the order.

I have no update regarding the order. I needed the headphones before my trip at the end of this month. I can not get it from somewhere else either now because I don't know if this order is under process or not.

Can you please assist? Thanks.

 

Lösung von o2_Flo

Hey @Anasyasin,
without being able to look into your data, we unfortunately can't give you any reliable information. Please reply to my request in your other topic. 

Please avoid double posting, otherwise there could be problems in the assistance and processing. 

Greetings,
Flo

    3 Antworten

    o2_Steffen
    • o2_SteffenTeam
    • Team
    • June 17, 2023

    Hello @Anasyasin , did you receive anything via E-Mail the last 4 days?

    When you ordered the headphones, were they marked available for immediate delivery?

    Best regards

    Steffen

    Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
    A
    Besucher:in
    • Anasyasin
    • Autor
    • Besucher:in
    • June 17, 2023

    @o2_Steffen I ordered 10 days ago. They were available. No email or anything since then. I dont need them now as I have ordered from Amazon. Please make sure that I don't receive it randomly.

    o2_Flo
    • o2_FloTeam
    • Team
    • Lösung
    • June 23, 2023

    Hey @Anasyasin,
    without being able to look into your data, we unfortunately can't give you any reliable information. Please reply to my request in your other topic. 

    Please avoid double posting, otherwise there could be problems in the assistance and processing. 

    Greetings,
    Flo

    Lerne die Moderatoren kennen & stell dich selbst vor :) https://g.o2.de/o2_Flo
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