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Benutzerebene 3

Hi, my Select & Stream link that o2 sent me leads to a dead website. I don’t have the option to make a selection in Meino2 either.

 

EDIT: eigenen Post vergeben und in Englisch verschoben   o2_Maria

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Lösung von richard_degh 25 June 2021, 10:42

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3 Antworten

Benutzerebene 7

Hello @richard_degh,

the Link that you recieve either via SMS or via email leads to a landing page where you have to login with the phone number that this option has been activated on.

If you have more than one contract with us, be it landline or mobile, please make sure to log out of our online portal first to ensure you can log in with the right phone number :-.)

Regards,

Lars

Benutzerebene 3

Hi @o2_Lars 

I called customer service and got it resolved. I needed to register a new login/account for the dsl contract for it to work. All good now. 
Thanks

Regards 

Hi @richard_degh,

 

that’s great, thanks for the info. :smiley::thumbsup:

If you have further questions, just send us a message here.

 

Best regards,

Michi

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