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Rufmitnahme von O2- Vertrag-sim zu o2-prepaid-sim


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Please help me, it is urgent :( !

I had a contract with O2 named unlimited cost 20euro per month
i canceled it two weeks ago, it is scheduled on 22. Juni that end the contract.
I did turn on Portierung (there is a message and an email confirm this, a supporter helped me)

now i buy a new O2 prepaid sim karte, just activate it (not this account)

and i want the old number with me to this new sim card.

but when i put the anbieter : it shows like this below
 



Please help me.

Edit o2_Gerrit 30.06.2026 moved to English O₂ Community: Mobile

12 Antworten

Bumer
Legende
  • June 16, 2026

Please select "o2 Business Customer" from the list; that will make it work, and the switch will take place at the end of the contract.

 


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  • Autor
  • Einsteiger:in
  • June 16, 2026

Thank you for your reply, you saved me.

But i need you again.

The contract end at “zum 23.06.2026” 
but the Wechseltermin is also at 23.06

What if the contract ends before i got my number.

it is gonna be gone right ?
everything important is linked with that number, so please help me :(
 

 


Bumer
Legende
  • June 16, 2026

Don't worry, the phone number will be transferred without interruption during the night of June 22–23.


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  • Autor
  • Einsteiger:in
  • June 16, 2026

sorry Sir, with all of respect, what if its not.
is there some paper or some one who has experience can confirm this please. it really helps me


Bumer
Legende
  • June 16, 2026

I have overseen hundreds of porting processes. From a technical standpoint, exactly what I described will happen.


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  • Autor
  • Einsteiger:in
  • June 16, 2026

thank you so much.


Bumer
Legende
  • June 16, 2026

Please report back next Tuesday.


o2_Solveig
  • Moderatorin
  • June 16, 2026

Hello ​@John_Siun_new ,
welcome to our o2 Community 😀
Bumer has already been a great help to you. 
A phone number can still be ported to another contract for up to 90 days after the end of the contract. 
However, I’m confident that everything will work as planned on the due date. 
Kind regards, 
Solveig 


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  • Autor
  • Einsteiger:in
  • June 30, 2026

Thanks

it worked like expected but i have another Problem

why is there a bill to pay while i already canceled my contract?

Edit o2_Gerrit 30.06.2026 hidden Customer Account Number


Bumer
Legende
  • June 30, 2026

...because invoices are issued retroactively. That must have been your final invoice.
Remove the customer number from the screenshot.


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  • Autor
  • Einsteiger:in
  • June 30, 2026

I already paid it once . The vertrag ended on 22.06 and now its 30.06 no?

Edit o2_Gerrit 30.06.2026 removed personalised data


Bumer
Legende
  • June 30, 2026

The latest invoice covers the billing period from May 25 to June 24. Charges were calculated up to June 22, which is why the amount is €18.70 instead of the usual €19.99.