Rufmitnahme von O2- Vertrag-sim zu o2-prepaid-sim

Please select "o2 Business Customer" from the list; that will make it work, and the switch will take place at the end of the contract.

Thank you for your reply, you saved me.

But i need you again.

The contract end at “zum 23.06.2026” 
but the Wechseltermin is also at 23.06

What if the contract ends before i got my number.

it is gonna be gone right ?
everything important is linked with that number, so please help me :(
 

Don't worry, the phone number will be transferred without interruption during the night of June 22–23.

sorry Sir, with all of respect, what if its not.
is there some paper or some one who has experience can confirm this please. it really helps me

I have overseen hundreds of porting processes. From a technical standpoint, exactly what I described will happen.

thank you so much.

Please report back next Tuesday.

Hello ​@John_Siun_new ,
welcome to our o2 Community 😀
Bumer has already been a great help to you. 
A phone number can still be ported to another contract for up to 90 days after the end of the contract. 
However, I’m confident that everything will work as planned on the due date. 
Kind regards, 
Solveig 

Thanks

it worked like expected but i have another Problem

why is there a bill to pay while i already canceled my contract?

Edit o2_Gerrit 30.06.2026 hidden Customer Account Number

...because invoices are issued retroactively. That must have been your final invoice.
Remove the customer number from the screenshot.

I already paid it once . The vertrag ended on 22.06 and now its 30.06 no?

Edit o2_Gerrit 30.06.2026 removed personalised data

The latest invoice covers the billing period from May 25 to June 24. Charges were calculated up to June 22, which is why the amount is €18.70 instead of the usual €19.99.

Hello ​@John_Siun_new ,
the invoice dated 1 June 2026 covers the billing period from 25 April 2026 to 24 May 2026. 
The invoice dated 30 June 2026 covers the period from 25 May 2026 to 22 June 2026. This is the final invoice. 
Depending on  how many working days there are in a month, you may not receive an invoice at all in some months.
In that case, you will receive two invoices in the following month. 
You did not receive an invoice in May. 
Kind regards, 
Solveig 

i have invoice in april also.

So as far as i understand, the invoices only appear after a month of using product.
whch mean, i have nothing to concern. everything is right?

Yes, everything is perfectly fine.

hi again, it is already canceled, why is it still charging me 18,7 euro on 7. Aug ? anyone please help me…
should i cancel the LASTSCHRIFT ? my revolut account shows a button “ Zahlung stornieren”. should i press it?

the best part is, there are no invoices in O2 app, Sim is already deaktiviert, and still losing money….

Invoices are generated and billed retroactively. When exactly was the contract terminated?

23.06

already paid for juni, on 7 Juli, so… 

Check the *Invoices*section in the app.

What makes you think €18.70 will be debited on August 7th? That was already debited on July 7th.

revolut tell me that there is a charge coming on 7. Aug, and that will be 18.7 from telefonica o2 (it is a lastschirft so maybe)

Your annual summary says otherwise, though. Your customer account is balanced.