Requesting SIM Lock removal for a clean, second-hand iPhone 13 Pro Max

Hello O2 Team,I bought a clean, second-hand iPhone 13 Pro Max from Germany. The device is currently locked to the O2 Germany network.According to my IMEI check, the device status is clean, and since it has been over 2 years since its contract release date, it should be eligible for a free network unlock.Could you please check its status and officially unlock it from your system?My device IMEI: xxxxx

Thank you in advance for your assistance!

Edit o2_Gerrit 02.09.2026 IMEI removed