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Reminder after cancellation of my contract


I have the confirmation of cancellation on 1st May, and this mobile contract is said to be terminated on 30.05.2019.

I don’t know why I’ve kept being asked for payment, and on June I even made a payment for 34,67 € of which I think that should be reimbursed to me now.

Today I even got a warning for the payment. Can someone fix this?

 

Lösung von o2_Juliane

Hi @jotshin,

 

thank you for your answer via direct message. Is there anything I can do for you?
 

Best regards

Juliane

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4 Antworten

  • Autor
  • Neuling
  • 4 Antworten
  • 19. November 2019

To be more clear, the phone number of the mentioned contract was XXXXXXXX, and it started on 17.04.2019.

 

Edit: Rufnummer entfernt - o2_Kurt


o2_Juliane
  • Team
  • 3445 Antworten
  • 21. November 2019

Hi @jotshin and welcome to our Community. :)

 

You’ll receive a direct message from me, please look it up here → Mail.

 

Best regards
Juliane


o2_Juliane
  • Team
  • 3445 Antworten
  • Lösung
  • 24. November 2019

Hi @jotshin,

 

thank you for your answer via direct message. Is there anything I can do for you?
 

Best regards

Juliane


o2_Juliane
  • Team
  • 3445 Antworten
  • 27. November 2019

Hi @jotshin,

 

if there are any other questions left, feel free to contact the community again. :)

 

Best regards

Juliane


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