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Hello,

I had ported my number from o2 to another provider and I had some prepaid balance left after debiting the  porting charges. How to claim the prepaid balance left after porting?

Hi @vargo96,

 

welcome to our community. Please find the form online

https://www.o2online.de/assets/blobs/pdfs/prepaid-guthabenauszahlung

Fill in and send it to address given on top of the page. Remember the signature. ;-)

 

Greetings


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