Hello. I am moving from Koblenz to Potsdam and I wanted to know how to apply for address change for my internet.
Edit o2_Sven 21.03.2023/14:29: Moved thread from o2 Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile
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21 March 2023
Hello
welcome to the o2 Community 💙.
What kind of contract do you have exactly here at o2, as the process for an address change do differ between the various products that we offer.
Kind regards, Sven
Sorry. I forgot to mention. I have 5G/LTE router
A
What is your tariff?
o2 my Home LTE?
What is your tariff?
o2 my Home LTE?
Its O2 free M
A
Then just change your contact details (enter your new adress after moving to your new location) in Mein o2. You don't have to do anything else.
Oh. Okay. Great. Thank you very much
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21 March 2023
Hello
with a o2 Free mobilecontract you only need to update your contact details, just as tearsbeforecrying has already said. It’s only with the my Home or Dataspot contracts that the process is a bit more involved.
Kind regards, Sven
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