i was recently took a contract with o2 with mobile and sim and i was received the device.
but i need to continue with existing number which is an o2 only but it is not on my name as i was took prepaid it’s on a name of unknow person but know i want to transfer to my name and to new device
Edit o2_Antje: Moved from Tarife to English Community / 25.12.2024
Register your transition phone number for My o2. Under Manage contract > Bring phone number to o2 you can order the phone number to be taken with you.
Hello
welcome to our o2 Community 😀
It is usually easy to transfer a phone number online. The prerequisite is that you have registered with your new (temporary) phone number on Mein o2.
Please find all further information here:
Rufnummernmitnahme: Wechseln zu o2 & Nummer behalten
However, if you do not know the name and date of birth of the old prepaid card holder, you should first have the owner change carried out there.
Please let us know if you have further questions.
Best regards
Giulia
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