Refund from O2 Loop.
Hello! I have not used this Prepaid S tariff from O2 which I just cancelled and terminated today. I was not informed that it would be renewed through text.
I believe this tariff renewed because I was subscribed to an O2 Loop payment system. Now I have switched to O2 Prepaid.
When can I expect a refund to my balance?
How can I stop all automatic renewals and only allow manual subscription?
I am learning the mein O2 app little by little which is why I could have been confused about the different Deutsch words used.
Thanks!
